|
Policy & Terms of Agreement
REQUESTING A RESERVATION:
PLEASE NOTE: The following guidelines apply when "requesting a reservation online:
1) NO RESERVATION IS CONSIDERED SECURED until a valid confirmation has been received by phone, postal mail or e-mail, by the person requesting the reservation.
2) ALL reservation requests are subject to ACTUAL availability. Yankee Trails World Travel may not be held responsible for requests made for tours in which there is no ACTUAL availability at the time reservation request is received and processed in-house.
PLEASE NOTE: The following policies apply to all MOTORCOACH (BUS) packages, unless otherwise noted.
CANCELLATIONS
If your cancellation is received 30 days or more prior to departure, a full refund will be granted. If your cancellation is received less than 30 days prior to departure, there will be NO REFUNDS or CREDITS issued (NO EXCEPTIONS). Please review our “Protect Your Buck” Cancellation Insurance Plan:
We HIGHLY RECOMMEND our "Protect Your Buck" Cancellation Insurance Plan. Those passengers that have purchased this plan will be GUARANTEED a FULL REFUND (LESS insurance fee) for tour cancellation UP TO 2 BUSINESS DAYS prior to departure DATE, REGARDLESS OF YOUR REASON for canceling. If cancellation becomes necessary, simply contact our office by phone (NO E-MAILS) 2 BUSINESS DAYS or more in advance and a FULL REFUND will be granted...NO QUESTIONS ASKED! (LESS than 2 BUSINESS DAYS, receive FULL CREDIT ONLY (LESS insurance fee) to be used on a future tour).
If you do NOT purchase our cancellation insurance, we will NOT be able to refund or credit ANY portion of your tour within the cancellation period. The "Protect Your Buck" plan does NOT cover accidents or medical emergency costs while on one of our tours. The "Protect Your Buck" plan also does NOT apply to any rail, air or cruise travel packages. These insurance plans are available at an additional cost and may be discussed when making your reservation. The "Protect Your Buck" price guide is as follows:
| Tour Cost (per person) |
Insurance Cost (per person) |
| $1 - $50 |
$2.00 |
| $51 - $100 |
$5.00 |
| $101 - $200 |
$10.00 |
| $201 - $300 |
$15.00 |
| $301 - $400 |
$20.00 |
| $401 - $500 |
$25.00 |
| $501 and up |
$30.00 + $5 per add'l $100 Tour Cost |
Upon requesting your reservation(s), you will be asked whether or not you would like to purchase our "Protect Your Buck" Cancellation Insurance Plan. If you decline, a note will be made in your account stating that you have chosen NOT to purchase the plan. The plan may NOT be purchased SEPARATELY less than 30 days prior to departure.
SEATING
In fairness to all, choice of seats at the beginning of a tour is on a first-come, first-serve basis. There are NO RESERVED SEATS (unless otherwise stated). Passengers may not save seats for others boarding at a different location. On multi-day tours, seats may be rotated in accordance with a plan announced by the Escort. If you require 2 seats, there will be an additional charge (please call for details). In order to insure traveling with your companion(s) on the same bus, it is recommended that you board at the same departure point. If not, there is a possibility that you may be on separate buses.
SMOKING
In accordance with the law and in the interest of health and comfort of our passengers, we ask that no one smoke aboard the coach. On most of our tours we offer rest stops, coffee breaks and lunch stops, which give those who do smoke an opportunity to do so. Please check exact tour schedule for rest stop information.
BAGGAGE
Each passenger is permitted to bring one large piece of luggage for storage in the compartment beneath the bus. A small overnight bag is also permissible, if carried by the passenger and stored in the overhead racks on the bus. Every effort will be made to handle your baggage and personal belongings carefully. However, Yankee Trails World Travel cannot assume liability for loss or damaged property.
TRAVELING OUT OF THE COUNTRY
All United States citizens should have in their possession PROOF OF CITIZENSHIP when leaving the country, such as certified birth certificate or passport or naturalization papers. Those persons who are not citizens must have necessary documents when leaving and returning to the United States.
CHANGE OF DEPARTURE
In the event a change is necessary to your original point of departure (made at the time of reservation), you MUST notify our office no later than 2 weeks prior to your date of departure.
PARKING
Parking at all locations is at your own risk. Yankee Trails World Travel as well as each departure location cannot assume liability for loss or damaged personal property.
TAX AND GRATUITIES
Each of our motorcoach packages include all gratuities for bellmen, doormen and dining room meals featured on the tour and all related taxes unless otherwise mentioned. Gratuities for guides, escorts, drivers, etc., are NOT included in the tour price. If you wish, such appreciation should be extended on an individual basis and NOT as a group, as you disembark your bus at the completion of the tour. The suggested gratuity throughout the industry is $2.00 per person per day, keeping in mind the gratuity should also reflect the job being performed.
HANDICAPPED PASSENGERS
Passengers with physical disabilities must give 7 days advance notice in writing if special boarding assistance is required. For those passengers, Yankee Trails World Travel will make available Priority Seating (the first 7 rows (right and left side) of the bus). PLEASE NOTE: NO exact seating may be reserved.
ALCOHOLIC BEVERAGES
Absolutely NO alcoholic beverages are permitted on the bus. Yankee Trails World Travel reserves the right to search ALL coolers, backpacks, bags, containers, etc. prior to and at ANY time during one of our tours. Any person found with alcoholic beverages on board is subject to removal from the bus/tour - NO EXCEPTIONS/NO REFUNDS.
RESPONSIBILITIES
The right is expressly reserved to withdraw any tour or make any changes therein, including substitution of accommodations, changes of itinerary, or transportation, with or without notice. Yankee Trails World Travel acts only in the capacity of agent for transportation companies in all matters relating to transportation, whether by bus, airplane, steamship, railroad, boat or any other means; and agent for travel service companies and other suppliers in all matters relating to arrangements or other tour components, such as hotel and/or motel accommodations, sight-seeing and related services, entertainment and other tour features. Yankee Trails World Travel, because of its status as an agent and because it maintains no control over the personal equipment or operations of these travel service suppliers, does not assume any responsibility for and cannot be held liable for any personal injury, property damage or other loss, accident, delay, inconvenience or irregularity from whatever cause during a trip. Yankee Trails World Travel recommends accident and baggage insurance. No carrier furnishing transportation in connection with any tour shall have or incur any responsibility or liability to any tour patron except its liability as a common carrier.
PRICING
All prices subject to change without notice.
GROUP TRAVEL
If you are securing reservations for passengers other than yourself, YOU are responsible for informing them of ALL Yankee Trails World Travel Policies. When traveling with other passengers please notify our office at the time your reservation is made. A 10% discount is offered to groups of 10 OR MORE, but must be requested at the time reservation is taken (some restrictions apply/subject to change)
GOOD TRAVELERS CODE
Travel necessitates being good-natured, having a sense of humor and requires an agreeable acceptance of situations as they occur, not as we might prefer them to be. A tolerance for changes will make your experience enjoyable for you and fellow travelers.
TRIPLE AND QUAD ACCOMMODATIONS
Will have two (2) double/queen beds.
Cots will be made available at $15.00 per cot per night (subject to availability/change).
|